Phases of Change
Change management process is a step-by-step course that both change managers and teams will use to successfully institute a change in their organization. The process of change management allows an organization to deal with both the human and technical side of change.
Whenever approaching any change, both managers and teams need to institute their plan in three phases: preparation, management and reinforcement.
Before any plan is instituted, a plan needs to be put in place. The whole change management process will be built upon this plan. The company needs to be assessed to figure out why the change is necessary and how it will affect the organization. Then a strategy needs to be developed to prepare for the intended change.
Next, the implementation phase begins. This involves plenty of communication with staff, stakeholders and clients. For a more detailed explanation of change management communication, go to Communication in Change Management.
Communicating the need for change may be the hardest step in the process. There will be resistance from employees, stakeholders and possibly clients. Dealing with this resistance could decide whether or not a planned change can be successful.
The final phase of the change management process is reinforcement. Once the change has been instituted, and all involved have embraced the change, the plan needs to be reinforced via rewards and continual assessment.