Connecting the Two
When writing your change control process, remember that changes that will benefit the project should be the only change requests that are acceptable. Eric Verzhu, a project management professional and president of The Versatile Company puts change control this way, "Don't let the change management process be subverted. The formal change management (and controls) guards against the anarchy of sudden decision changes," that may only hamper the project's success.
Consider that client's XYZ request when writing your scope statement and change control process. Ask yourself questions like
- Who is responsible for making change requests?
- Who approves or considers the change request?
- How does it affect the project scope?
- Does the change request warrant change?
- How do I define scope creep?
Scope creep changes are never good. All they amount to are constant changes initiated by an unclear change control process that changes the scope of the project in an ineffective manner. Make sure your change control process identifies what scope creep consists of so that it will not be a risk.
To connect scope and change control, define your project's scope and set a clear change control process that the team and client understand. Ensure everyone is aware of who is responsible or accountable. Hold project progress meetings to ensure changes to the scope aren't needed or to determine if they are necessary. Be clear on your project initiation checklist on the project's approach, costs, controls, and stakeholders to help you define the scope. Once the scope is defined, your change control process should be a document that can intertwine with every project you and your team take on.