Factors That Inhibit Listening, And To How Overcome Them
There are many factors that inhibit listening. It is essential to understand the causes for not listening, and develop suitable strategies to overcome these factors. Following are important factors that inhibit listening, and the approach to overcome these inhibitions is explained with each factor:
Strong Belief In Our Values
We have a strong believe that our opinion is correct, and are not prepared for any change. Thus, we are inclined to relate stakeholder feedback to our opinion, and reject everything that is not consistent with our values. We have built a strong bond to our beliefs, and always tend to support them. Holding a firm bond to our opinion is among the foremost obstacles to listening. We should listen to others with full concentration, and then make the judgment according to our analysis.
When complete information is not provided, we ourselves tend to interpret the incomplete message. Such interpretation may not be totally correct. This hindrance can be managed by requesting additional details, when the message is considered to be incomplete. We can easily understand routine issues without comprehensive clarifications, but the crucial subjects need to be managed more carefully. We should decrease, or remove the bonds to our beliefs.
External issues, and the numerous thoughts being processed in our minds easily divert us. The external distractions include extreme temperatures, sound, telephone, conversation by other people, smoking, etc, while the internal disruptions are our recollections, decisions, optimism, suspicions, etc. Concentrating towards the speaker may mitigate both the external and internal concerns.
Body language has an important function during listening, and will be a strong barrier if it is not appropriate according to the occasion. The emotions of the speaker should not be unnecessary, or excessive, otherwise the message may be misinterpreted.
The communication approach should be in accordance with the occasion. Simple communications may be expressed orally during routine project interactions, while written letters are recommended for complex issues.
Use of difficult words is a great barrier towards effective listening, since the receiver may not be able to understand the real message. The recipient should easily understand the spoken language. Message will be clear if the formation of sentences is simple.