PMI Point of View
The PMI provides a somewhat simpler, yet similar, grouping of three types:
Supportive PMO – This “low control" PMO type provides forms, information, technical support and training to the project team without imposing control on their project or activities and support upon request. This provides a low level of control on projects and teams, but does provide a means for injecting unified standards in all projects.
Controlling PMO – This “moderate control" PMO type provides a unified framework for the organization, including methodologies, forms, and applications. The controlling PMO is used to provide a moderate level of control on activities, processes and procedures.
Directive PMO – This “high control" PMO type may even fully manage projects with by providing needed resources and support. The directive PMO provides a high degree of professionalism, and typically, every manager writes periodic reports to help guarantee a high level of consistency.
What type of approach does, or should, your PMO have? Is it effective?