Overlapping policies, inconsistent strategies and ambiguous objectives often result in recurring process errors, defective designs, low
morale of workers, and customer dissatisfaction. To arrest these problems, a purposeful planning activity is needed to review and sort out inconsistencies, starting from the objectives down to the most minor policies.
Seri, meaning sort, is to segregate necessary from unnecessary policies, goals and objectives and strategies, prioritizing them according to importance, appropriateness and impact to business sustainability. Inconsistent ones are set aside but not immediately rejected, for they could later be reviewed for possible application.
However, if they are detrimental to organization's interest, they should be discarded outright. Sorting can not be undertaken without factual basis. Data and information need to be generated, in and out of the organization. Workers performance, customer feedback, and market and environment assessments are valuable sources of inputs for planning. Serving as a basis for the sorting process, pieces of information are sifted from the heap of data, from which cogent objectives, relevant strategies, and logical policies are derived. Sorting calls for strategic quality planning.