What Is This Process?
JIT or Just-In-Time is a quality improvement process developed in Japan, predominantly in manufacturing plants, to help production move along at an organized rate. It ensures consumers are always provided with the products they want and need.
JIT was first implemented and used by the Toyota Motor Company in the 1970s. Taiichi Ohno first developed JIT and today Ohno is called the father of JIT.
Part of utilizing this quality process in manufacturing means, much like the 5S Methodology, that all managers and workers must adopt the JIT policy and agree to work by its strict standards, even if it means dealing with change resistance or company-wide revisions to adopt the process.
Companies who have implemented JIT find that through audits and measurement standards the employees are better at decision-making, become enthusiastic on striving to improve, and demonstrate better employee loyalty, meaning less turnover.
Along with analyzing and measuring the JIT process comes the reward system. So, what are the appropriate reward systems for JIT processes?