Writing a Scope of Work
Every project manager should know how to write a scope of work for a project. Since it is the main official document that initiates the start of the project and guides it along its different phases, it should outline features such as deliverables, resources, projections, manpower, cost and schedule. Mixing and matching all these factors in their right proportions can be a task and hence it should be done in a sequenced, orderly and precisely clear manner.
The following features when kept in mind will guide one on how to write a scope of work.
Objectives: What are the objectives of the project? Why is a project initiated in the first place? Is it some new, innovative idea that might grab the market and be a total profit for the organization? Does it have some potential financial gain? Is it a collaborative idea of many stakeholders for some common goal? Answers to these questions highlight the reason for launching the project and defining the end results. As in the attached image, the scope of work highlights the construction of a Mall to accommodate 20 stores of 20,000 square feet each. The objective or goal of the project is clear. It states exactly what it wants to achieve.
Deliverables: Deliverables are defined as the results that have to be accomplished as a result of work packages, or at the end of each phase, or the end of the project. Again, as in the attached image as an example, each store resulting in being 20,000 square feet is a deliverable to be accomplished. Perhaps after each phase, either the flooring has to be a certain result, or the tiling has to be a certain percent complete. The roofing might be part of a certain phase's deliverables to be achieved.
Criteria/Variables: Cost, schedule, resources, manpower and technology are the limiting factors in a project along every phase and hence each has a set targets to achieve, i.e. not exceeding the stipulated target for each criteria and also delivering maximum output for each respectively. All these criteria are clearly defined with inclusions and exclusions as limits. Each criteria are further supported by independent documents such as an IRR-project feasibility report for example.