Tasks & Strategies
Your strategy is your compass. Strategy, like a compass, helps you to determine the right direction to take. Strategic tasks for a software product manager would largely include aspects of Product planning and Market planning.
Product and market planning are done in conjunction and have overlapping and interdependent areas. Both product and market planning should align with the company’s vision and mission and complement the strategy of any other product offered by the company to its customer and partners. Strategic tasks are worked out in collaboration with the executive team and key members from various functional departments of the organization. The competitive landscape (competing products and industries), legal constraints and compliance to industry norms play an important role in outlining product and market plans.
The objective of product planning is to define and outline the product development strategy, build a product portfolio, position your product and create a road-map. Usually planned for a year and reviewed on monthly and quarterly basis, the product strategy is all about how to develop a solution that fits for your market within budgeted time and cost.
The market planning aspect of strategic tasks includes an in-depth understanding of the target market segment as well as the total addressable market. It also requires knowledge of product buyers and decision makers, and product positioning.
If strategic tasks are like a compass than tactical tasks are like rowing: when executed effectively they take you forward, enabling you to meet your goals. Tactical activities are often intra departmental, and like strategic activity they too can be classified as activities related to product delivery and activities related to market.
A software product manager would typical spent most of his time in product delivery related activities in the initial phase of the development and would later move on to market related activities once the product nears its maturity stage.
Tactical activities in product delivery would typically include requirement gathering, defining a release plan, authoring product requirement documents, use-case scenarios, bug scrubs, designing user experience, and release documentation. All of these activities are largely focused on the engineering success of the product in terms of quality, cost and time.
Activities related to the market are to ensure market success of the product, or the ‘products acceptance in the target market segment’. These activities include, but are not limited to, meeting customers, prospects and partners, sales enablement, New Product Introduction process (training the trainer etc), running beta programs, working with the product marketing team and performing competitive analysis.
It is difficult to determine the exact ratio of time spent on strategic tasks vs the time spent on tactical. This depends on what stage your product is in. Typically strategic tasks eat up most of the time in initial phase when the product team is working hard to determine the right course. Once a goal and path are clear than most of the time would be spent on performing tactical activities.