Barriers to Communication and Project Management
Several senior project managers with proven experience agree that many projects have been either delayed or derailed due to communication problems. It may therefore be advisable that project managers, even at the outset, analyze and set up effective communication channels to facilitate proper and timely exchange of information.
Communication takes place through various modes such as verbally in person or over the phone, through e-mail, through charters and project plans, addendums and status reports. There must be some suitable mechanism in place to ensure that all information get conveyed promptly and unambiguously to the intended recipients.
When any information or direction is conveyed verbally, it is always preferable to reconfirm the same immediately in writing – to avoid any misunderstanding at a later date. A simple but succinct e-mail should suffice except in cases when technical documents have to be transmitted. It will be helpful if all messages are brief but precise providing only as much background information as is necessary to explain the point at issue.
In today's scenario, communication is becoming increasingly critical as more and more projects are undertaken in collaboration with multiple agencies and thus faulty communication can have far-reaching repercussions. If all people involved in a project are not kept informed as to what is happening, there can be chaos when changes occur.
Then, there is the larger question of Project Communication barriers.