Creating a Communication Plan
Voltaire said of communication, “If you wish to converse with me, define your terms." Epictetus said, “We have two ears and one mouth so that we can listen twice as much as we speak." Finally, Rollo May said, “Communication leads to community, that is, to understanding, intimacy and mutual valuing."
All of these wise quotes on communication bring something to the table when you consider a project communication plan example and how you will create one.
Voltaire’s quote could relate to the absolute need for a good plan; things needs to be understood and expressed. Epictetus’ quote shows that listening is part of communication, and May’s quote on communication offers the reason you need a communication plan—it’s a means to an end, or an effective tool to get that project done.d
Download a Sample Plan:
Like the project communication plan example found in our Media Gallery, every plan, no matter its purpose, should include the following five elements:
What – This entails what sort of communication will be offered. For example, will it be a status report, a team meeting, or a kick off plan?
Who – This part of the plan determines who will need to be part of the identified communication tool.
Purpose – Here you identify why regular communication is needed for each item.
When – The frequency of each communication.
Method – How will communication take place for each tool? Will it be a meeting, a report, emails, or an interactive web-based plan?