Should You Outsource?
While outsourcing can have many benefits for a company, there are many criticisms directed at outsourcing project management needs. One of the most compelling of these criticisms involves the question of social responsibility. Many companies take their outsourcing needs oversees (presumably for less expensive labor) even when there are many highly qualified individuals and companies in the United States. This creates a dilemma on the part of company managers: Do they save money or do they do the socially responsible thing? Other criticisms involve questions of service quality and the consultancy's knowledge of the company requiring assistance. Because the consultants are not employed by the company, they may not be familiar with some of the intricacies involved in the software or IT needs. This can create a problem, especially when outsourcing for IT project management and resource planning software.
The concerns with social responsibility are easy enough to alleviate when companies hire locally. This also quenches the question of company knowledge. A good consulting firm will do its research. If its local, this makes it easier for software engineers and IT professionals to shadow the outsourcing company to best meet its project management and resource planning software needs. It also makes it so that companies can check on references for the consulting company.
Should companies outsource? Sometimes outsourcing is necessary. It saves time, money, and frustration. When companies outsource, they should do their research on the consulting company and make attempts to be socially responsible. For companies requiring new software and other IT needs, outsourcing can be the most pragmatic option available.
Learn more about the history of outsourcing in this Bright Hub PM article.
For tips on handling offsite team members read Handling Offsite Team Members With the Right Project Management Software.