Summary and References
The behavior of people within the organization, the work habits of individuals and teams, the culture in the workplace, the management of collaborative resources, and relevant goals and values all offer clues concerning the collaboration methods in use within an organization. If any of these areas reveal weakness, corrective action should be taken. Once effective methods are in place, collaborative technologies can be explored to enhance and facilitate collaboration throughout the organization.
Callahan, Shawn, Mark Schenk, and Nancy White. "Building a Collaborative Workplace." Anecdote. April 21, 2008. http://www.anecdote.com.au/whitepapers.php?wpid=15 (accessed May 5, 2010).
Coleman, David, and Stewart Levine. Collaboration 2.0: Technology and Best Practices for Successful Collaboration in a Web 2.0 world. Sillicon Valley: David Coleman and Stewart Levine, 2008.
Gibbs, Richard, and Andrew Humphries. Strategic Alliances and Marketing Partnerships: Gaining Competitive Advantage Through Collaboration and Partnering. Philadelphia: Kogan Page, 2009.