Content off Crisis Management Plan
The essential features of this plan involve the following steps:
Select the individual, who will establish contact with the press, on the occurrence of a crisis. He or she should possess all necessary information, should be from the closely-connected senior project team, be good in communications, and be confident. In a crisis, collection of relevant information is vital, and should be completed at the earliest opportunity. The press should not be intimated any details unless precisely verified by a responsible person who has been assigned this task.
Create a plan for action that includes the details of senior management, including their contact information, person who will be assigned to start the crisis management plan and inform the project team accordingly on occurrence of a crisis. Responsibility for the creation of a draft statement for the press will also be decided.
Explain the most likely crisis situations that may cause difficulties for the organization, including their response plans. The project team should conduct periodic rehearsals on the action plans to ensure perfection.
Make the plan proactive to either prevent a crisis or mitigate the effects of a crisis when it has occurred.