How to Use A Project Issue Template
After downloading the template, you will see that it contains column headers and rows to enter or log project issues which may delay completion of a project. The log sheet enables project issues to be reported and tracked. Sample details have been included in the first row to help explain how to use the template.
Column A: Issue Number
Each issue should have a unique identifier. A simple numbering system would be to use 001, 002 etc.
Column B: Issue Description
Explain the problem, stating what has happened and how it impacts on timely completion of the project.
Column C: Issue Team Member
Name of the person responsible for monitoring the problem and achieving resolution of the issue.
Column D; Date Reported
Date that the issue was first reported. Use a consistent date format e.g. dd-mmm-yy or dd-mmm-hh-mm.
Column E: Last Update
Date the issue was updated and an entry made for that specific issue on the log sheet.
Column F: Priority
Priority assigned to resolving the issue. Decide on priority definitions at the start of the project e.g. High/Medium/Low, H-M-L, 1-2-3-4.
Column G: Status
Indication of whether the issue is ongoing or completed. Open/Closed have been used in this template. "Open" would indicate that further action is required. "Closed" indicates that the issue has been resolved and no further action is needed.
Column H: Completed Actions
List of actions taken in chronological order. Summarize each action taken to resolve the issue.
Column I: Planned Future Actions
List future steps which may need to be taken to resolve the issue.