The Nuts and Bolts
This critical diagram includes:
Project manager name and contact information - Email, fax, work phone, home phone or mobile phone. Individual team members should have at least three ways to reach the manager in case of emergency.
Each team member's contact information - Team members should be able to be reached two to three ways in case of emergency.
Project purpose - A simple mission or objective statement describing the project.
Coordination instructions - Previously called a Phone Tree, it can be called a Contact Tree meaning a basic list of who contacts whom. This list should have the project manager at the top. Even if another team member contacts the manager to alert her of a problem, the manager needs to be informed first and in turn, formally begin the Contact Tree.
Notes on who contacted whom and how - This is vital and each team member needs to document how he contacted the person on his branch and what the outcome was, e.g., left a message or made contact. Each member of the Contact Tree needs to relay this information to the next person, so all of the documented contact information can be relayed to the supervisor, thus completing the circle.