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If your goal is to reduce the incidence of errors within your company’s manufacturing or service processes, you need to be able to streamline changes, update equipment and train competent employees. Are you sure you know enough? Try to ace this quiz -- or at least pick up a few tips on TQM and how to make your quality management initiative a success.
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The TQM Quiz
- "Total Quality Management (TQM)." Free Management Library (SM). N.p., n.d. Web. 18 Oct. 2011. <http://managementhelp.org/quality/total-quality-management.htm>.