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Who Invented SET?
The SET methodology was invented by John Casey, and he did this to improve manufacturing and automotive industries. He saw that errors within one section of the process could derail an entire project. So, he decided to come up with a way for engineers to add improvements into the production process. But, he knew that these processes at to be either free or extremelly low-cost.
Casey came up with several initiatives to get this done. One of those initiatives was the GM Global Quality Tracking System. This system searches for errors within the process. If errors are present that cause the prodcut to be made incorrectly, the entire process is stopped, and everyone needs to start again from the beginning.
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What Does Success in a Project Mean?
Everyone wants a successful project the first go round. But, wanting a successful project and getting a successful project are two different things. So, how do you get success every time? Well, the success every time (SET) methodology can help.
The SET methodology involves creating a working project and delivering that project on time and within budget. While that may sound simple, it can actually be hard if you don’t know what a successful project truly entails.
A successful project does not mean that you got out a project on time, but that certain parts were not working correctly. Your project also isn’t successful if your client does not like your project, or you go way over the estimate of your project.
So, what does constitute a successful project? Well, your customer has to be happy. That’s the most important, but you also need to have met your major milestones when they were supposed to be met. Your must also be within your budget, and your team must have worked successful together.
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Now, that you know what’s involved in a successful project, it’s now time to use the success every time (SET) methodology to your advantage. First of all, invest in a project management software program that checks for errors throughout the process.
Set up alerts within this software program to let you know if errors occur or if your project gets off schedule. Even one late project can cause your whole project to derail, especially if it’s a task on the critical path.
Next, come up with ways to measure success and overall health of the project. Create charts and graphs that help you see areas that have improved and areas where improvement is needed. The overall goal of the SET methodology is to reduce the number of errors that do occur, and you should also strive to not waste a lot of resources.
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Step 1: Setting up Your Prerequisites
Before you can start using the SET methodology, you must have certain prerequisites in place that will help you ensure success every time. First of all, you must involve your team in the entire process. They will help you make it success. Ensure that they are fully trained to use their tools and resources.
Next, you need to have a good organizational structure in place. People need to know to whom they should report, and there needs to be a good management structure.
You also need tried and true businesses processes in place that people understand and use. Finally, ensure that you have enough resources on hand to complete your project.
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Step 2: Objectives and Goals
Always have clear objectives and goals in place, and be sure that management is involved and committed to these goals. Next, coach and instruct your team on how to reach these goals. Do not except excuses as to why something can't get done. It must get done. There is no excuse for failure.
You also need to help your customer understand the path you are going to take to make their product. This will get them on board and help them support your methods.
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Step 3: Implementing the SET Methodology
The overall goal of this process is to create a working product. As you go through the process of making the product, keep the customer's needs and standards in mind. If at any time the product is not meeting the customer's needs, the process is stopped until the problem is fixed. In some cases, this may mean starting from scratch again.
The main part of SET is continual process improvement and evaluation. Somebody must be in charge of looking for errors throughout the process. The software mentioned earlier will also help with this process. When an error is found, you must address it immediately. Problem resolution and tracking is a large part of SET.
Your processes should also be stable throughout as this will ensure success. Start projects on time, and train employees on tasks before they start the task.
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Step 4: Evaluation
Finally, while you will be evaluating the product quality throughout, you should also do an evaluation at the end to determine what else you can do to improve the process. This will help you on future projects.