10 Factors to Consider for Optimal CRM Function
It is critical to set up the right systems to support your strategic direction as relates to CRM. It is important to understand a variety of …
Continue ReadingBenefits of Big Data in Customer Relationship Management
The internet and Big Data are enabling new and better ways of finding and obtaining customers. The key is to manage customer relationships by tapping …
Continue ReadingCRM: Managing Strategic Drivers around Customer Relationships
Customer Relationship Management has become a critical strategic factor in recent times. What changes are occurring in the realm of CRM and how are …
Continue ReadingWhy You Need an Agile Customer Relationship Management Strategy
Customer Relationship Management is an area that requires agility, as it is evolving rapidly and changing the competitive landscape. However, having …
Continue ReadingConsidering an Informal PMO: Can It Work for Your Business?
While there are a variety of formal approaches and flavors to PMOs, these might not be quite right in every situation. Many situations may actually …
Continue ReadingPMO Types: Comparing Gartner and PMI Points of View
Project Management Offices (PMOs) come in different sizes and shapes with different objectives and structures. This article discusses the various PMO …
Continue ReadingThe Key to a Successful PMO
There are many approaches to building a PMO, and myriad activities in which a PMO can engage. PMOs need to be judicious in what they choose to do and …
Continue ReadingPros and Cons of PMOs
This is the first part of a series of four articles on Project Management Offices (PMOs) and looks at the best and worst of what can happened when an …
Continue ReadingHR Project Management Success: Learn How to Focus on the Key Details
Human Resources is a critical area for businesses, but how can you make the Human Resources function more impactful? One approach is to think about …
Continue ReadingHR Project Management: Defining Human Resources Programs
When you begin to view HR activities as projects, immediate benefits and efficiencies start. While these help, it becomes even more imperative to tie …
Continue ReadingImplementing a Projectized Human Resources Structure
Just as companies benefit from implementing principles and best practices to improve function, the HR department can also benefit. “Projectizing” your …
Continue ReadingImplementing HR Systems to Streamline Human Resources Functions
Specialized tools and systems can help your HR initiatives hum. This article explores a few, but it does take strategic planning to decide what tools …
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